Trained Service Personnel

"Trained Service Personnel is part of a carefully selected team aimed at improving the service quality of Atak Tourism and ensuring customer satisfaction. Our drivers consist of individuals who are polite, courteous, and have high skills in human relations. In order to maintain the reputation of our institution, they prioritize avoiding unnecessary dialogues with our customers and refrain from commenting on the institution.

Our trained personnel act as representatives of our institution and always demonstrate a professional attitude. They reflect an exemplary vehicle user profile from their attire to their behavior in traffic. They fully comply with traffic rules and prioritize safe driving. At the same time, they take all necessary measures for the comfort and safety of our passengers.

The responsibility of our service personnel, their meticulous work, and their ability to communicate easily are important elements that support the quality of service of Atak Tourism. They make constant efforts to maximize our customers' travel experience and provide a safe journey."


Driver Rules

Rules that our drivers always comply with and are trained in include;

  • Wearing Tie, Shirt, and Badge card during service every day without exception
  • Drivers must shave every day
  • Activating air conditioners in vehicles equipped with air conditioning without passenger request and turning them off when requested by passengers
  • Absolute compliance with traffic rules, red lights, and speed limits
  • Avoiding negative behaviors such as unnecessary honking, unnecessary lane changes, speeding on the streets
  • Absolutely avoiding arguments with other drivers in traffic
  • Not changing service hours without Atak Tourism's knowledge
  • Not attempting situations such as sending drivers and vehicles without Atak Tourism's knowledge
  • No extension, shortening, or change of route for any reason
  • Informing Atak Tourism immediately in case of service disruption
  • Any problem, suggestion, complaint, or leave requests must not be shared with the officials of the serviced company and must be reported to Atak Tourism officials


In Addition;

  • We serve with our fleet of New Model Air-conditioned Vehicles equipped with GPS Satellite Tracking System.
  • We transport all our passengers safely insured under seat insurance coverage.
  • We keep spare vehicles for any situation that may occur in our fleet.
  • We safely transport 8000 of our passengers to work, home, and school every day from morning to evening.
  • We employ more than 100 people within our company. Together with our suppliers, this number reaches 500 people.